Information We Collect

When you use our budget analysis services, we collect information you directly provide to us. This includes basic contact details when you create an account or request our services, financial data you choose to share for budget analysis purposes, and communication preferences for our educational content.

• 1
  Account Information: Name, email address, phone number, and business details when you register for our services
• 2
  Financial Data: Budget information, expense categories, and financial goals you share for analysis purposes
• 3
  Communication Data: Messages, feedback, and correspondence you send to our support team

Our website automatically collects certain information about your visit. This includes technical details about your device and browser, pages you view on our site, and general location information based on your IP address. We use this data to improve our website performance and understand how visitors use our services.

How We Use Your Data

We use your information primarily to provide you with effective budget analysis services and relevant financial education. Your data helps us create personalized insights, deliver our learning programs, and maintain secure access to your account.

Information Sharing and Disclosure

We don't sell your personal information to third parties. However, we may share certain data in specific circumstances to provide our services effectively and comply with legal requirements.

We work with trusted third-party service providers who help us deliver our budget analysis services. These include cloud hosting services for data storage, email service providers for communication, and payment processors for subscription management. All service providers are contractually required to protect your information and use it only for the purposes we specify.

We may disclose your information when required by Thai law or to protect our legitimate business interests. This includes responding to lawful requests from government authorities, protecting against fraud or security threats, and enforcing our terms of service.

Data Storage and Security

We implement industry-standard security measures to protect your personal information. Our systems use encryption for data transmission and storage, secure access controls for our team members, and regular security audits to identify potential vulnerabilities.

• Encryption: All sensitive data is encrypted both in transit and at rest using industry-standard protocols
• Access Control: Limited access to personal data based on job requirements and regular access reviews
• Monitoring: Continuous monitoring for suspicious activities and regular security assessments

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Account information is kept while your account is active and for up to three years after closure. Financial data used for analysis is retained for two years unless you request earlier deletion.

Your Privacy Rights

You have several rights regarding your personal information. We're committed to helping you exercise these rights and maintaining control over your data.

You can request a copy of the personal information we hold about you and ask us to correct any inaccuracies. We'll provide this information in a clear, readable format within 30 days of your request.

You can request deletion of your personal information, subject to certain legal and business requirements. We'll process deletion requests within 30 days and confirm when your data has been removed from our active systems.

You have the right to receive your personal data in a structured, commonly used format. This allows you to transfer your information to other service providers if you choose.

Thailand Privacy Law Compliance

As a company operating in Thailand, we comply with the Personal Data Protection Act (PDPA) and other relevant Thai privacy regulations. This includes obtaining proper consent for data processing, providing clear information about data usage, and respecting your rights as a data subject.

Under Thailand's Personal Data Protection Act, we ensure lawful processing of your personal data, maintain transparency about our data practices, and implement appropriate security measures. You have specific rights under the PDPA, including the right to withdraw consent and file complaints with the Personal Data Protection Committee.

Privacy Questions and Contact

If you have questions about this privacy policy or how we handle your personal information, we're here to help. Our privacy team responds to inquiries within two business days.